Our Value for this Half-Term is INTEGRITY

Read more about our
Values Programme

Chantry Primary Academy

Primary Academy

Learning values for life

Parent and Family Support

Pastoral Team
Pastoral Team Co-ordinator - Mrs N Gill
Pastoral Workers – Mrs K McAllister, Mrs H Begum and Ms T Jones

Most of you will have met our Pastoral Workers at one time or another, either at school events or on a one to one basis. We are here to offer support and assistance to our families at Chantry.

Should you have anything you would like to discuss, whether it be starting school, toilet training, housing problems, benefits or if you need help completing forms, then please come and see us.

Our office is located within the main school building next to the School Office. If you would like to speak with one of us, either contact the main school office by phone 706500 (press 4) or in person. Our door is always open and you are welcome at any time!

Mission Statement 

The Pastoral Team at Chantry has a holistic approach – where thinking and feeling are integrated.  We strive to build strong relationships with families to form positive bonds throughout their time at Chantry.

We are committed to ensuring the well-being and safety of our children and families.  Striving to empower them to find the right solution for them and embrace their sense of Individuality and uniqueness.

We believe life opportunities are optimised when families feel safe, secure and able to trust in others, with a strong sense of self and unity.

At the forefront of our vision, we work together in partnership with parents to create a secure environment by supporting growth, self-worth and value for all.

 What do we do?

The Pastoral Team can support children and families in a variety of ways. 

Working alongside Chantry’s values, our work with parents and children is confidential. This allows partnerships to feel safe, secure and trusted. 

What can we offer?

* 1:1 support with parents, families and children

* Parenting groups

* Support groups

* Advocacy support

* Signposting to services

* Emotional and practical support

* Supporting work with outside agencies

** NOTICE **

We are very fortunate to have our own food bank within school.

During these difficult times, we are able to support you with food parcels and care packages if required. Please contact us and we can arrange for you to collect or we can deliver the parcels to you.

We also have preloved uniform available in various sizes and a selection of coats and shoes. These are available at no charge.

Level Trust also support us with uniform and shoe vouchers so if you need support please let us know.

Free School Meals

If you feel your family may be entitled to free school meals but are unsure how to apply, come and see our Pastoral Workers who will be happy to help you.

Applications can be made online. However, if you do not have access to a computer at home we can arrange an appointment with the Pastoral Workers to give you access to a school computer.

Please come prepared with your National Insurance number and a note of any benefits you may be receiving.

Luton Borough Council has received further funding from the Department of Work and Pensions (DWP) under the Household Support Fund. This will enable us again to provide food vouchers for the school holidays to children eligible for Free School Meals.

See Parent User Guide for Huggg below. This provides an illustrative guidance on how parents can claim their vouchers.

recipient guidance doc april 2021 1 .pdf

Helpful Information

If you are a parent or carer you may also find the web links below useful.

  • CEOP News and articles surrounding internet safety.
  • Think You Know Great advice to keep children safe whilst using the internet.
  • Parent Info Expert information to help children and young people stay safe online.
  • UK Safer Internet Centre E-safety tips, advice and resources.
  • NSPCC Online Safety Helpful advice and tools you can use to help keep your child safe whenever and wherever they go online.
  • Childnet International Parents and Carers information to keep your child safe online.
  • Action for Children Action for Children supports and speaks for the UK's most vulnerable and neglected children and young people.
  • BBC Bitesize Fun activities to help children learn more key subjects.
  • Department for Education Articles and advice for children and young people.

Luton Family Information Service

Luton Family Information Service (FIS) provides information, advice and guidance on a variety of services, helplines and websites that are useful to parents, carers, children and young people under the age of 20, and professionals who work with them.

Click here to find out more.

Luton Young Carer

Our Young Carers Service supports children and young people aged 5-25 who are helping to care for someone with a disability, chronic or serious illness, mental health condition, learning difficulty etc, whether that be a parent or sibling. Click here for a list of CHUMS services.

To find out more about CHUMS click here.


The Child and Adolescent Mental Health Service (CAMHS) provides outpatient assessments, support and treatment for children and young people up to the age of 18 experiencing moderate to severe mental health problems. The service works to provide them with a greater knowledge of their condition and improve coping techniques.

Click here to find out more.

Luton All Women's Centre

Luton All Women's Centre offers advisory, information, practical and holistic support services for vulnerable women and girls living in Luton and Bedfordshire.

Click here to find out more.

Women’s Aid

Women’s Aid in Luton is a voluntary organisation supporting women and children who fall victim to domestic abuse. We offer support and guidance to women’s and children from all backgrounds and circumstances. For some, this will just be someone to listen and for others, this will be to offer them complete support to break away and start again. This may be through our helpline or even through one of our drop-in support groups.

Click here to find out more.

Multi-Agency Safeguarding Hub (MASH)

Protecting vulnerable children is everyone’s business, and we all need to be alert, to know what to look out for and where to go for advice, as well as having the confidence to report any acts of abuse safe in the knowledge that they will be acted on.

Click here to find out more.

If you are concerned about the welfare of a child (0 to 18 years old) please call the MASH on 01582 547653.

The number to call for out of normal working hours emergencies is 0300 300 8123.